Kien Giang Provincial Tourism Administration 結果共1筆

Taipei-based WinnER International Travel Co. has ceased services for a Taiwanese tourist group visiting Phu Quoc Island in Vietnam during the Lunar New Year. The company has retained the group’s deposit and continued to charge fees, citing a violation of contract rules by Mega International Travel Service, which had not made the agreed payment. WinnER International signed a contract with Mega International on September 12, 2023, and received a deposit of NT＄700,000 on January 18, 2024. The dispute arose when the two sides could not agree on the service price, leading to WinnER International sending a notice to stop providing service on January 31, which went unanswered. As a result, WinnER International asked each passenger to pay an additional US＄720 to continue the journey. The Kien Giang Provincial Tourism Administration has deemed WinnER International’s actions a violation of regulations and will penalize the company for not adhering to travel contract regulations.